r999 believes that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. This page outlines the tools, safeguards, and guidance that r999 has put in place to help every player in Bangladesh maintain healthy, informed control over their gaming activity.
At r999, responsible gaming is not an afterthought — it is built directly into the fabric of how the platform operates. Bangladesh has a growing community of online gaming enthusiasts, and r999 is proud to serve that community with transparency and genuine care for player welfare.
Gambling at its best is a leisure activity. It offers entertainment, the thrill of competition, and the excitement of live cricket betting or a well-timed slot spin. But r999 also recognises that for some players, gambling can shift from recreation into something more difficult to manage. The tools and information on this page exist to prevent that from happening — and to provide a clear path to support when it does.
r999 enforces a strict 18+ age policy across all games, betting markets, bonuses, and platform features. No player under the age of 18 may register an account, make a deposit, or participate in any gaming activity on the r999 platform. This rule is non-negotiable and is actively enforced through our identity verification process.
Every r999 account comes pre-equipped with a suite of responsible gaming tools — available free of charge, accessible around the clock, and effective immediately upon your request. Whether you want to set a spending cap, take a short break, or permanently exclude yourself from the platform, r999 makes it straightforward to take back control.
Important: If you feel that gambling is negatively affecting your finances, your relationships, your work, or your mental health, please use the self-exclusion tool or contact r999 support immediately at [email protected]. Help is available 24 hours a day, 7 days a week in Bangladesh Standard Time.
Every tool listed below is available free of charge to all registered r999 players. Access them at any time through your account settings or by contacting the r999 support team directly.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, r999 will block further deposits for that period — no exceptions. Lowering a limit takes effect immediately. Increasing a limit requires a 7-day cooling-off period to prevent impulsive decisions.
Define the maximum amount you are comfortable losing within any given daily, weekly, or monthly period. When your net losses reach this threshold, r999 will prevent further gameplay for that period. This tool is particularly effective for players who find it difficult to step away when on a losing run.
Choose a maximum session duration — from 30 minutes to 4 hours. When your session reaches the set duration, r999 will display a clear notification and, if you choose, log you out automatically. Regular time reminders during gameplay are also available to keep you aware of how long you have been playing.
Take a structured short break from r999 for 1 day, 3 days, 1 week, 2 weeks, or up to 6 weeks. During a time-out, your account remains open but all gameplay and deposits are blocked. You will not receive any promotional communications during your time-out. The period cannot be shortened once activated.
If you feel you need a longer or permanent break from gambling, the r999 self-exclusion tool allows you to close your account for a minimum of 6 months, 1 year, 2 years, 5 years, or permanently. During self-exclusion, all deposits are blocked, all bonuses are cancelled, and your account cannot be reopened until the exclusion period expires — and never permanently if you have chosen that option.
Enable on-screen reality check pop-ups that appear at intervals you define — every 15, 30, or 60 minutes. Each notification displays your current session duration, your net win/loss for the session, and a prompt asking whether you wish to continue. This tool gently interrupts autopilot play and encourages conscious decision-making.
Activating any responsible gaming tool at r999 takes less than two minutes. Follow the steps below or contact support at any time for assisted activation.
Use the r999 Login page to access your player account. Your responsible gaming settings are private and accessible only to you once authenticated.
Navigate to your account settings panel and select the "Responsible Gaming" section. All available tools are listed clearly with current status and activation options.
Select the tool you want to activate — deposit limit, loss limit, session timer, time-out, or self-exclusion — and configure your preferred parameters. Review the confirmation screen carefully before saving.
Confirm your selection. Restrictions take effect instantly. r999 will send a confirmation to your registered email address. If you need to adjust settings, contact [email protected].
Alternatively, contact the r999 support team directly via live chat or email at [email protected] and a support agent will activate any tool on your behalf — available 24/7 in Bangladesh Standard Time (UTC+6).
Problem gambling does not always look dramatic. It often develops gradually, and many players do not realise there is an issue until it has already had a significant impact on their finances, relationships, or mental health. r999 encourages every player to check in honestly with themselves on a regular basis.
The warning signs below are not a clinical diagnosis — they are practical indicators that your relationship with gambling may be moving beyond healthy recreation. If several of these apply to you, r999 strongly encourages you to use the self-exclusion tool or seek support immediately. Reaching out is a sign of strength, not weakness.
r999 support agents are trained to handle these conversations with compassion and confidentiality. You will not be judged for asking for help. All discussions with the r999 responsible gaming support team remain strictly private.
You feel compelled to keep gambling in order to win back money you have already lost, even when it means spending more than you originally intended or can afford.
You are using money earmarked for rent, bills, food, or other essential expenses to fund your gambling activity, or borrowing money specifically to gamble.
You feel the need to conceal the extent of your gambling from family, friends, or colleagues — lying about how much time or money you spend on gambling platforms.
You find yourself turning to gambling as a way to relieve stress, anxiety, boredom, depression, or other difficult emotions, rather than as a form of entertainment.
You have tried to cut back or stop gambling on multiple occasions but found yourself unable to do so, or you consistently exceed the limits you set for yourself before a session begins.
Answer honestly. If you find yourself saying "yes" to three or more of the questions below, r999 strongly recommends contacting support or activating the self-exclusion tool.
Have you ever spent more time or money gambling than you originally planned, and felt unable to stop even when you wanted to?
Have you ever borrowed money, sold personal belongings, or neglected financial obligations (such as rent or utility bills) in order to fund your gambling activity?
Do you feel restless, irritable, or anxious when you are not gambling, or when you try to reduce how often you gamble?
Have you hidden the amount of money you spend on gambling from people who are important to you, such as family members or close friends?
Have you ever gambled as a way to escape from problems in your life, or to relieve feelings of stress, loneliness, depression, or anxiety?
After losing money gambling, do you frequently return to try to win it back — even when that means risking more money than you can afford to lose?
Has gambling ever caused serious problems in your relationships, your work or studies, or your overall physical or mental health?
Concerned about your answers? You are not alone. Many players in Bangladesh have found it helpful to talk to someone. Contact the r999 responsible gaming team at [email protected] — we are available 24/7 and all conversations are completely confidential. Activating the self-exclusion tool takes less than two minutes and is completely free.
r999 enforces a strict minimum age requirement of 18 years for all players on the platform. This applies to account registration, deposits, gameplay, bonus activation, withdrawals, and every other platform feature without exception. Players in Bangladesh must be at least 18 years of age to participate in any form of gambling activity on r999.
At registration, r999 requires players to confirm their date of birth and agree to the 18+ requirement. Additionally, before processing any withdrawal, r999 conducts a full identity verification (KYC) check that confirms the player's age using government-issued identification documents such as a National Identity Card (NID) or passport.
If r999 has reason to suspect that a player is under the age of 18, the account will be suspended immediately pending age verification. Any funds deposited by an underage player will be returned, and no winnings will be paid out. r999 takes underage gambling extremely seriously and will report confirmed cases of underage access to the appropriate authorities.
If you share a device or computer with younger family members, r999 recommends taking the following precautions to prevent underage access to the r999 platform:
If gambling is becoming a problem — for you or someone you care about — the r999 responsible gaming support team is available around the clock, every day of the year, in Bangladesh Standard Time (UTC+6). All conversations are treated with complete confidentiality.
You can also request immediate account suspension at any time by contacting r999 support. There is no waiting period, no penalty, and no judgment — just fast, effective help.
Available via live chat (inside your account) and email — 24 hours a day, 7 days a week. Email displayed as plain text — not a clickable link.
Now that you know about r999's responsible gaming tools, explore everything the platform has to offer — from live cricket betting to hundreds of premium slot games — with confidence that your player welfare always comes first.
18+ only · Gamble responsibly · Terms & Conditions apply · r999.today