These Terms & Conditions govern your use of the r999 platform, including all casino games, sports betting, bonus offers, payment processing, and account management services available to players in Bangladesh. By registering an account or using any part of the r999 platform, you agree to be bound by these terms in full.
These cards summarise the most important aspects of the r999 Terms & Conditions. They do not replace the full legal text below — please read the complete document carefully.
You must be at least 18 years of age to register and use r999. By creating an account you confirm that you meet this age requirement. r999 verifies age during registration and reserves the right to request proof of age at any time. Accounts belonging to underage players will be closed immediately.
All bonuses at r999 are subject to wagering requirements before withdrawal is permitted. The standard welcome bonus carries a 20× wagering requirement on the combined deposit and bonus amount. Bonus funds are used before real-money funds. Terms may vary by promotion — always check the specific bonus page.
Deposits via bKash, Nagad, Rocket, and Upay are credited within 60 seconds. Withdrawal requests are processed within 24 hours during BST business hours. A minimum withdrawal of ৳500 applies. r999 charges no platform-side fees on standard transactions. Bank transfer timelines may vary.
You are solely responsible for maintaining the confidentiality of your r999 login credentials. r999 cannot be held liable for losses resulting from unauthorised access caused by your failure to protect your account details. Report any suspected unauthorised access to support immediately via live chat.
Fraud, collusion, use of automated software (bots), multiple account creation, and abuse of bonus offers are strictly prohibited on r999. Accounts found engaging in any prohibited activity will be suspended, all winnings forfeited, and funds returned only at r999's sole discretion after investigation.
r999 is committed to responsible gaming. Deposit limits, session reminders, cooling-off periods, and self-exclusion tools are available from your account dashboard at all times. If you believe gambling is causing you harm, use r999's self-exclusion feature or visit the Responsible Gaming page for further guidance.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you and r999. Please read every section carefully before registering an account or using the r999 platform. If you do not agree to any part of these terms, you must not use r999's services.
In these Terms & Conditions, the following definitions apply unless the context clearly requires otherwise:
By accessing the r999 Platform, completing the registration process, making a deposit, or using any game or betting service offered by r999, you unconditionally accept and agree to be bound by these Terms & Conditions in their entirety, together with the r999 Privacy Policy and any additional rules applicable to specific games or promotions.
If you are accessing the r999 Platform on behalf of another person, you represent and warrant that you have full authority to bind that person to these Terms & Conditions. If you do not have such authority, or if you do not agree with any provision herein, you must immediately cease all use of the Platform.
r999 reserves the right to amend these Terms & Conditions at any time. Continued use of the Platform after the publication of any amendment constitutes your acceptance of the revised terms. It is your responsibility to review these Terms & Conditions periodically.
The r999 Platform is strictly for individuals aged 18 years or older. By registering an account, you confirm, represent, and warrant that you are at least 18 years of age. r999 may request documentary proof of age at any stage. Where an account is found to belong to an individual under 18, the account will be immediately closed, all bonus balances will be forfeited, and any real-money balance will be returned to the registered payment method after investigation.
Each individual may hold only one active account on the r999 Platform. Creating multiple accounts — whether under the same name, different names, shared devices, or shared payment methods — is strictly prohibited and constitutes Prohibited Conduct under Section 8. r999 uses technical and manual verification to detect duplicate accounts.
You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, email address, and preferred payment method. You are required to keep this information up to date. r999 may suspend or close accounts where inaccurate registration information is identified and the Player fails to correct it upon request.
The r999 Platform is directed at players in Bangladesh. You are solely responsible for ensuring that accessing and using r999's services complies with the laws and regulations applicable in your jurisdiction. r999 makes no representation that the Platform is lawful in all locations. If you access r999 from a jurisdiction where online gaming is prohibited, you do so at your own risk and r999 accepts no liability in this regard.
You are responsible for maintaining the confidentiality of your r999 login username and password. You must not share your login credentials with any third party. r999 will not be liable for any losses, damages, or unauthorised transactions resulting from your failure to protect your account credentials. If you suspect that your account has been accessed without your authorisation, you must contact r999 support immediately at [email protected].
r999 operates a Know Your Customer (KYC) verification process. Players may be required to submit government-issued identity documents, proof of address, and proof of payment method ownership before withdrawals are processed. r999 reserves the right to suspend withdrawal processing until satisfactory verification is completed. This process protects both the Player and the integrity of the r999 Platform.
r999 reserves the right to suspend or permanently close any account at its sole discretion, including where there is suspicion of fraud, Prohibited Conduct, breach of these Terms & Conditions, or regulatory requirements. Upon legitimate account closure, any verified real-money balance will be returned to the Player's registered payment method within a reasonable timeframe.
An account is considered inactive if no login, deposit, withdrawal, or wagering activity has been recorded for a continuous period of 12 months. r999 reserves the right to apply a monthly inactivity administration fee of ৳200 to the balance of inactive accounts after providing written notice to the registered email address. The account balance will not be reduced below zero as a result of inactivity fees.
r999 currently supports the following deposit and withdrawal methods for players in Bangladesh: bKash, Nagad, Rocket, Upay, and domestic bank transfer (including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank). r999 reserves the right to add, modify, or remove supported payment methods at any time with reasonable notice.
The minimum single deposit amount on r999 is ৳500. There is no stated maximum deposit limit, though individual payment providers may impose their own transaction limits. Players are advised to check applicable limits with their chosen payment provider directly.
Deposits via bKash, Nagad, Rocket, and Upay are typically credited to the Player's r999 account within 60 seconds of confirmed payment. Bank transfer deposits may take up to 3 BST business hours. r999 charges no platform-side fees on standard deposits. Any fees charged by the Player's payment provider are the Player's sole responsibility.
Withdrawal requests are reviewed and processed within 24 hours during BST business hours (09:00–21:00 BST, seven days a week). The minimum withdrawal amount is ৳500. Withdrawals to bKash and Nagad are typically received by the Player within 1–4 hours of approval. Bank transfer withdrawals may take 1–3 BST business days. r999 may require completion of KYC verification before processing any withdrawal request.
Funds derived from bonus balances may not be withdrawn until all applicable wagering requirements have been met in full. Attempting to withdraw bonus-derived funds before wagering requirements are satisfied will result in the forfeiture of the bonus balance and any winnings directly attributable to that bonus. Real-money balances (funds deposited directly by the Player and not subject to any active bonus) may be withdrawn at any time subject to KYC requirements.
r999 offers a range of promotional bonuses to both new and existing Players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL cricket season, and the T20 World Cup. All bonuses are subject to these general terms and any additional conditions specified on the relevant promotion page.
New Players who complete registration and make their first qualifying deposit are eligible for r999's welcome bonus of 100% matched deposit up to ৳20,000. The welcome bonus carries a standard wagering requirement of 20× the combined deposit and bonus amount. For example, a deposit of ৳1,000 attracting a ৳1,000 bonus requires total wagering of ৳40,000 before the resulting balance is eligible for withdrawal.
Bonuses are available to one account per household, per device, per IP address, and per payment method. r999 reserves the right to withhold or reverse any bonus where it reasonably believes the Player is abusing the promotion system, including through the use of multiple accounts, bonus hedging strategies, or low-risk wagering patterns designed to circumvent wagering requirements without genuine gameplay intent.
Bonus balances and associated wagering requirements expire 30 days from the date of the bonus being credited to the account, unless a different expiry period is stated on the specific promotion page. Expired bonus balances and any winnings derived from them will be removed from the account automatically upon expiry.
Different game categories contribute differently toward wagering requirements. As a general rule: slots and crash games contribute 100%; live table games (baccarat, blackjack, roulette) contribute 10%; sports betting contributes 20%. r999 reserves the right to amend game contribution rates. Players should check the applicable rates on the promotion page before using a bonus on a specific game type.
All casino games available on r999 use certified random number generators (RNGs) supplied and maintained by the respective game providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. r999 does not modify game outcomes. Return-to-player (RTP) percentages are determined by the game provider and are outside r999's control.
Sports betting markets on r999 are subject to the specific rules of the relevant sport and competition. In the event of a dispute regarding the outcome of a sporting event, r999's determination — based on official result sources — shall be final. r999 reserves the right to void bets where a manifest pricing error has occurred, or where a market has been opened or settled in error.
In the event of a technical malfunction, server outage, or communication error during a game round or live bet, r999 reserves the right to void the affected transaction. r999 will make reasonable efforts to reconstruct the game state from available logs; where this is not possible, the bet will be voided and the staked amount returned to the Player's account balance.
r999 reserves the right to apply a maximum single-event or single-session winnings cap as stated on individual game pages or in specific promotion terms. Where no specific cap is stated, a default maximum single withdrawal amount of ৳5,000,000 per calendar month applies. This cap does not apply to progressive jackpot games, which are governed by the respective provider's jackpot rules.
The following activities are strictly prohibited on the r999 Platform. Any Player found to have engaged in Prohibited Conduct will have their account suspended or permanently closed, all bonus balances forfeited, and may have their real-money balance withheld pending investigation:
r999 is committed to promoting responsible gaming and providing Players with the tools and information they need to maintain control over their gaming activity. The following tools are available to all registered Players via the account dashboard:
r999 strongly encourages any Player who feels that gambling is negatively affecting their finances, relationships, or mental health to make use of these tools and to seek external support. Please visit the Responsible Gaming page for further guidance and support resources.
All content on the r999 Platform — including but not limited to the r999 brand name and logo, website design, graphics, text, software, game interfaces, and promotional materials — is the intellectual property of r999 or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any r999 content without prior written consent from r999. Game content provided by third-party providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) remains the intellectual property of the respective provider.
To the fullest extent permitted by applicable law, r999 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to:
r999 operates as an entertainment platform. Gambling involves risk, and you acknowledge that you may lose money when using the r999 Platform. r999 does not guarantee any winnings and makes no representation that any game, bet, or strategy will result in a profit.
r999 collects, processes, and stores personal data in accordance with its Privacy Policy, available at /privacy-policy. By using the r999 Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. r999 implements SSL encryption across all data transmissions and applies industry-standard security protocols to protect Player data from unauthorised access, disclosure, or loss.
r999 reserves the right to amend, update, or replace these Terms & Conditions at any time. Amended terms will be published on this page with an updated "Last Updated" date. Where amendments are material — meaning they significantly alter Player rights or obligations — r999 will use reasonable efforts to notify registered Players via their registered email address at least 7 days before the amended terms take effect. Your continued use of the r999 Platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not accept the revised terms, you must cease using the Platform and may request withdrawal of your real-money balance.
These Terms & Conditions are written and shall be interpreted in the English language. In the event of any discrepancy between an English version and any translated version of these Terms & Conditions, the English version shall prevail. All communications between Players and r999 support — including disputes, KYC submissions, and account queries — should be conducted in English to ensure accurate processing.
If you have any questions, concerns, or disputes regarding these Terms & Conditions or any aspect of the r999 Platform, please contact the r999 support team. Support is available 24 hours a day, 7 days a week in Bangladesh Standard Time (UTC+6).
Email: [email protected] (plain text — not a clickable link)
Live Chat: Available within your r999 account dashboard after completing the r999 login process.
r999 aims to respond to all written enquiries within 24 BST business hours. For urgent account security matters, live chat is recommended as the fastest available contact method.
You have read the r999 Terms & Conditions. Now explore 1,000+ casino games, live cricket betting, and instant bKash deposits — all on Bangladesh's trusted online gaming platform.
Min deposit ৳500 · 18+ · T&Cs apply · Play responsibly